Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
clean
friendly staff
limited dining options
pricey
8.6/10
Great
Rooms
8.9
Location
9.4
Service
8.9
Dining
7.7
Guest reviews
8.6/10
based on 7 reviews
8.8
8.8/10 based on 936 reviews
Brenda
United States,
March
2024
8.8/10
Staying at this hotel was a wonderful experience! The rooms were spacious, clean, and had luxurious bath amenities, making it a true relaxation haven. The service was exceptional with friendly staff who provided excellent care throughout my stay. Located directly at the sea with picturesque views, this hotel's location is unbeatable but dining options were a bit limited. The facilities were fantastic, offering everything one could need for a comfortable stay.
Rooms
9.0
The rooms were spacious, clean, and had luxurious bath amenities.
Service
9.0
The daily cleaning and turn down services were excellent, and the staff was friendly and attentive.
Location
10.0
The hotel is located directly at the sea with picturesque views, making it a perfect seaside retreat.
Dining
7.0
The dining experience offered delightful views and mature fruits, but it would be even better with more varied options.
Facilities
9.0
The hotel facilities were fantastic and catered to all my needs, ensuring a comfortable and enjoyable stay.
clean
limited dining options
William
United Kingdom,
January
2024
9.0/10
I had a wonderful stay at this hotel. The rooms were clean, comfortable, and had a nice bed outside. The staff was incredibly friendly and provided excellent service. The location was perfect, by the beach and in gorgeous gardens. The dining options were varied and included delightful views. The facilities were fantastic, making my stay even more enjoyable.
Rooms
9.0
My room was in good condition, with a balcony and direct access to the small lagoon. It was truly a relaxing space.
Service
9.0
The staff who visited daily for cleaning and turn-down service were friendly and provided excellent service. They truly made me feel welcomed and taken care of.
Location
10.0
The hotel's location by the beach and in the Sanur area was ideal. It was easy to access local attractions and there were handy located restaurants nearby. The evening views over the lagoon were breathtaking.
Dining
8.0
The dining experience was fantastic with many different options available and delightful views. I loved the various mature fruits included in the meals.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.
Jeffrey
United Kingdom,
December
2023
8.6/10
The hotel offers a unique experience with lagoon access right from the rooms and provides all necessary amenities; however, the prices may be on the higher side. The service staff is excellent, friendly, and always ready to assist, making the overall stay delightful.
Rooms
9.0
The rooms are in excellent condition, with a great bathroom and convenient lagoon access.
Service
9.0
The service staff is friendly, provides excellent service, and ensures daily cleaning and turn-down service.
Location
8.0
The hotel is located on a very clean beach with easy access to a variety of restaurants just a short walk away along the beach.
Dining
8.0
The dining experience offers various options, including traditional regional homemade products, providing a delightful culinary experience.
Facilities
9.0
The hotel facilities are top-notch, offering everything needed for a comfortable stay.
David
United Kingdom,
November
2023
9.0/10
I loved my stay at this hotel! The rooms were fantastic, and the Balinese touch added a special charm. Direct access to the lagoon was a unique experience, but the blinds could be improved. The service was top-notch, with friendly staff visiting daily for cleaning and turn-down service. The location was a dream, surrounded by gorgeous gardens and close to the beach with plenty of dining options. The dining experience was delightful, especially with the varied fruit selection. The facilities were excellent, making my stay truly relaxing.
Rooms
9.0
The rooms were beautifully designed with a modern Balinese touch and direct access to the lagoon.
Service
9.0
The staff was incredibly friendly and provided excellent service, visiting daily for cleaning and turn-down service.
Location
10.0
The location was perfect, surrounded by gorgeous gardens and with easy access to the beach and dining options.
Dining
8.0
The dining experience was delightful, with a variety of fresh fruits and amazing views.
Facilities
9.0
The facilities were excellent and added to the overall enjoyment of my stay.
Richard
United Kingdom,
July
2023
8.6/10
I had a wonderful stay at this hotel. The rooms were cozy and had direct access to the small lagoon, plus a lovely bed outside and balconies. The service was top-notch with friendly staff providing excellent care. The location was simply stunning, surrounded by gorgeous gardens and right by the sea. While the dining offered delightful views and a good selection, the Swiss cheese was a nice touch. The facilities were great, and I particularly enjoyed the variety of mature fruits available.
Rooms
9.0
The rooms were in good condition and comfortable with fantastic outdoor features.
Service
8.0
The staff was friendly and provided excellent service.
Location
9.0
The location was picturesque, directly at the sea and in a peaceful area.
Dining
8.0
The dining experience was enjoyable with delightful views and various options.
Facilities
9.0
The facilities were top-notch, offering everything needed for a comfortable stay.
Mike
United Kingdom,
July
2023
8.8/10
The hotel is in an amazing location right on Sanur Beach, surrounded by lots of restaurants. The rooms are pristine with a lovely bed and a beautiful bathroom, and the service from the daily cleaning staff is top-notch. However, the dining options could have more variety, and some additional facilities would enhance the experience.
Rooms
9.0
The rooms are in fantastic condition, with a beautiful bed and a great bathroom.
Service
9.0
The daily cleaning and turn down service staff are not only friendly but provide excellent service.
Location
10.0
The hotel is directly on Sanur Beach, offering a picturesque setting with easy access to restaurants.
Dining
8.0
The dining experience is pleasant with delightful views, but more diverse options could enhance it.
Facilities
8.0
While the facilities are nice, some additional ones would be beneficial.
Clean rooms
Limited dining
Ian
United Kingdom,
June
2023
8.4/10
I couldn't have asked for a better stay! The hotel is nestled in gorgeous gardens right by the sea, offering a tranquil escape. The rooms are spacious and modern, creating a cozy atmosphere. However, the dining options were a bit limited compared to my expectations. The facilities, especially the pool, were top-notch and well-maintained.
Rooms
8.0
The rooms are spacious and modern, providing a cozy atmosphere.
Service
9.0
The staff members were incredibly friendly and attentive throughout my stay.
Location
9.0
The hotel's location in the stunning Sanur area was absolutely perfect for a peaceful retreat by the sea.
Dining
7.0
The dining experience offered delightful views, but I wished there were more options available.
Facilities
9.0
The facilities, particularly the well-maintained pool, enhanced my overall experience at the hotel.
Novotel Amsterdam City
Master Builder'S House Hotel
Trethorne Hotel & Golf Club
Heeton Concept Hotel - Kensington London
Moevenpick Hotel Jumeirah Beach
Rob Roy Hotel
The Bein Inn Hotel & Restaurant
The York Hotel
New Flying Horse Inn
Ona Valle Romano Golf & Resort
The Roseate Villa Bath
Crosshill House